Faculty & Staff

Jane Hawkins

Director, Administrative Services
Tel: 778.782.7556
Email: jha100@sfu.ca

If you have questions or concerns please don't hesitate to contact Jane.

Important Information that you need to know: 

Access Cards

SFU Surrey photo ID cards act as access cards for faculty, staff and students in Surrey programs. Students in Burnaby programs taking classes at SFU Surrey will have both their Burnaby Library/ID card and a separate SFU Surrey access card provided by the Facilities department. Most of the space on Galleria 3, the Mezzanine and Podium 3 is open. Access cards are required to enter computer labs, specialty teaching space,  and the main entrance and elevators after hours.

Please report any lost or stolen cards immediately to the Facilities department at extension 27495 or 604-506-7495 mobile. The cards can be deactivated to prevent unauthorized usage. This is critical for ensuring the safety of SFU Surrey’s premises and that of its neighbours. Replacement cards can be obtained at Registrar and Information Services. There a $25.00 charge per replacement card.

Access After Hours
SFU Main entrance: The set of doors at the far right hand side has an SFU programmed card reader.
SFU Rear entrance: There is a card reader at the door.
Mall: There is no after hours access to the Central City Mall.

Bicycle Storage

Bicycle racks for faculty, staff and students are located on level 1 of the Parkade. This is a covered outdoor fenced-in area with a lockable gate. Cyclists may store their bicycles at their own risk. Contact Security in the tower lobby area to obtain a punch code for the gate.  Bicycles are never to be brought into the building. 

Couriers and Deliveries

Deliveries are received in the campus Mail Room, 1425 in the Basement. There is a mail run that occurs Monday to Friday once a day in the morning. The Mail Clerk can assist faculty and staff with logistics when using a courier; however, the home school/department/program's operating account number is required to bill shipments. Faculty and staff receiving shipments larger
than a standard mail item, such as boxes of books, computers or other equipment, should consult with Arnold Lee (778.782.8021).

Door sign requests

To request an offical SFU Surrey door sign, please fill out the online form.

Drop-in Computer Lab

A drop-in lab, room 2300, is located on the Mezzanine. A total of 48 computers are available on a first come, first served basis.

Elevators and Stairs

The Mezzanine and Podium 2 is accessible from the main entrance by the grand staircase or the glass elevator in the tower lobby. There is level access to the Mezzanine at the rear entrance from the Parkade. Podium 3 and Galleria 3 may be accessed by stairs and elevators available on the Mezzanine. An escalator to Galleria 3 is also located on the Mezzanine. Stairs to Galleria 4 and 5 are located at the approximate midway point of both wings of Galleria 3. There is also an elevator in the south-west corner of Galleria for travel between the three Galleria floors. Stairways for emergency evacuation are located throughout Galleria 3, Podium 3 and the Mezzanine. These stairways cannot to be used for casual travel between floors.

Emergency Evacuation Instructions

Maps of the tower floors are posted in the elevator lobby, with fire exit instructions. On Galleria 3, Podium 3, and the Mezzanine, maps are posted in the classrooms, labs, offices, hallways and lounges. Familiarize yourself with the exit routes and the posted instructions. In case of emergency use the stairs.  Fire evacuation drills are conducted annually. All occupants are required to participate in a drill to learn the safety procedures and prepare for an emergency.

SFU Surrey has trained Fire Wardens who will provide instructions during an emergency or a test drill. Fire Wardens work in conjunction with the Central City Emergency Evacuation team, Facilities and Campus Security. Instructors are responsible for ensuring that all of their students are safely evacuated.

Fire Emergency

If you see a fire or hear the fire alarm:
Evacuate via the nearest safe emergency exit to the designated emergency assembly area as identified by the Fire Wardens. As you exit, close doors behind you to prevent the fire from spreading. Pull the fire alarm to initiate building evacuation. Provide information about the incident to the Fire Wardens. 

Fire Alarm
SFU Surrey and the Central City complex are fully protected by sprinklers. The alarm system consists of control panels to carry out all fire alarm and protection functions, manual alarm stations, firefighter phones, emergency voice communications, automatic alarm initiating devices and a central alarm and control facility. Alarm bells will be sounded in 2 stages. An intermittent alarm indicates that a situation is occurring elsewhere in the building. A rapid alarm means immediate evacuation is necessary. Announcements over the PA system will provide additional information.

Floorplans

Paper copies of the new campus floorplans can be picked up from: the Security and Information desk, Registrar and Information Services, the Library, the Yosef Wosk Learning Commons, the Games room and lounges on Galleria 3. Electronic copies of the SFU Surrey Floorplans are available online. An interactive version is available from ASC’s website, www.surrey.sfu.ca/itservices, click on the “Labs” link. 

Health and Safety Committee

A Safety Committee is in place to assist with fostering a consistent safety culture throughout the campus and work areas. For more information, contact the SFU Surrey Safety Committee at mailto:surrey-safety@sfu.ca

Janitorial Service

Janitorial staff is on site after 10:30 p.m. Sunday night to Thursday night ensuring that the premises are ready for business Monday to Friday. Janitors enter offices to complete their cleaning duties and lock the offices when finished. Garbage cans and recycling bins in offices are emptied twice a week, on Tuesday and Thursday. Larger garbage cans are located in the kitchens. Kitchens, meeting rooms, washrooms and common areas are cleaned nightly. Any service requests or deficiencies can be reported to Facilities at extension 27495.

Keys

Each faculty or staff office is individually keyed. Keys are provided by Facilities. Report any lost or stolen keys to Facilities at extension 27495. Filing cabinets are available for faculty and staff upon request. Keys are provided by Facilities. Contact Facilities at extension 27495 if keys need to be cut for a filing cabinet.

Kitchen and Food Services

There are lunchrooms for faculty and staff on Podiums 2 and 3, and room 354. It is the users’ responsibility to keep the kitchens clean. SFU Surrey does not offer any food services. A food court and several restaurants are located in, or close to, the Mall.

Library

The SFU Surrey Library provides access to a unique facility that combines library, gaming and equipment services. The Library is a hub of activity – a place where faculty and students from all programs go to find information and assistance, and to collaborate and learn.

Facilities

• A quiet-study room and a silent-study room
• 7 group study/meeting rooms (with capacities of 4 – 8 persons) that are
• bookable online at: http://roombooking.surrey.sfu.ca/day.php
• Over 50 computers plus scanners, printers, miniDV decks and photocopiers
• A screening room for DVDs and videos
• A games room with a range of gaming platforms

Collections

• 20,000 plus books, journals, DVDs, videos, CDs, and games
• Laptops, digital cameras, camcorders and other equipment
• Access via delivery to the 2.5 million titles at the other SFU Libraries
• Access via the web to over 1 million online books, journals, databases and images – anytime, anywhere

Services and People
Library loans, reserves and interlibrary loans; library assistants to help Library research assistance, workshops, online guides and tutorials; specialist librarians for each Surrey program Equipment loans, workshops and online tutorials; media technicians to answer questions

Manages booking of the video production suite, room 3914, and the sound editing suites, rooms 3821 and 3825. Bookings are made online at: http://roombooking.surrey.sfu.ca/day.php

Mail

There are mail stations located at various locations on Galleria 3, 4, 5, Podium 2 and 3, and the Mezzanine. Mail slots for all Surrey based faculty and staff are generally on the same floor as their offices. Items that are too large to fit in a mail slot will be delivered to the recipient's office provided it is a locked space or held in the Mail Room where the recipient will be contacted.

There is an inter-campus mail service with the Burnaby and Vancouver campuses. Pick-ups occur daily during the morning mail run. Inter-campus envelopes are located at the mail stations. Delivery generally takes up to 2 days.

Canada Post mail is received and sorted daily. Faculty and staff can drop off outgoing mail at a mail station. There is also an outgoing mailbox (one of the Assignment Boxes) located between Podium and Galleria 3 designated as"Faculty/Staff Outgoing Mail" that faculty and staff can use. Postage is covered by the campus budget on a limited basis. More than 4 pieces of letter or flat mail from the same department will be considered bulk as well as any number of packages or parcels. A bulk mailout form is required to be filled out.

The Canada Post and Shipping/Receiving address for SFU Surrey is:

Full Name
Faculty and School/Department/Program
Simon Fraser University Surrey
250 - 13450 - 102 Avenue
Surrey, BC V3T 0A3

For more information, please visit the SFU Surrey Mail Room website at
http://www.sfu.ca/~scfacil/mail/index.html

Materials and Supplies

The classrooms and labs are supplied with whiteboard markers and erasers. All other teaching supplies are to be purchased by the instructor’s home department. Secure storage for faculty and staff can be arranged through the Facilities department.

Medical Emergency and First Aid

Major Injury
Call local SFU Surrey Security at local 27511 or 778-782-7511. Never 911.
Provide information about the incident location and nature of injury.
Indicate whether an ambulance is required.
Report the incident to your supervisor.

Minor Injury
Direct injured individuals to the Campus Security desk on the Mezzanine. A First Aid Room is adjacent to the Information and
Security desk.

Offices and Workstations

There is a high demand for office space and all offices are currently occupied. Office space is allocated at the Faculty level and its usage is reviewed annually. Faculties in turn assign space at their discretion. Workstations are available to sessional instructors, teaching assistants and visiting faculty on a drop-in basis as follows:

• Rooms 3220 and 3320, Galleria 3 – meeting rooms with computers and telephones and access to printers, are available to sessional instructors, teaching assistants and visiting faculty for office hours with students. These rooms are booked through the Resource Scheduler, at extension 27558 or surrey-scheduler@sfu.ca.

Parking

SFU does not own or manage any of the parking lots located at the Surrey campus. Please note that the parking passes from SFU Burnaby do not work at SFU Surrey. It is a completely separate system. As parking is limited, faculty, staff, students and visitors are encouraged to use public transit whenever possible. The Surrey Centre SkyTrain station and bus loop is just across the street from the campus.

Please visit campus parking for more information.

Pet Policy

As a building policy, no animals or pets are allowed at SFU Surrey, except for dogs assisting the disabled.

Photocopiers and Fax Machines

Shared use copiers and fax machines are provided for faculty and staff in central locations. Photocopiers for faculty and staff are available in rooms 3082 and 3325 on Galleria 3. Access codes are required for the photocopiers and may be obtained from Maureen McConnell, local 27477. Any service issues should be reported to Facilities at extension 27495. Fax machines are available for faculty and staff in the Library, room 3675, in the Mail Room, room 1425, at the Information and Security desk on the Mezzanine, at Registrar and Information Services (Registrar staff only) and in room 3572 (ACS and Facilities staff only).

Printers

Printers for faculty and staff are co-located with the photocopiers and fax machines in Podium 2. There are 4 printer stations for faculty and staff in rooms 3064, 3084, 3355 and 3225 on Galleria level 3. For printing assistance, please contact the ACS Help Desk at extension 27490. For large print jobs, the services of Document Solutions, which is located on the Mezzanine adjacent to the Westminster Savings Theatre, are available.

Recreation/Fitness

The Central City Office Tower has a fitness centre for Surrey based faculty and staff. Equipment includes treadmills, total body runner, lower body runner, upright cycles, recumbent cycle, stair stepper, rower, multi station weight machine and dumb-bells. The change rooms have day lockers, private showers and hair dryers. An application form for gym access may be obtained from Facilities.

Recycling and Shredding

Office paper, magazines and newspapers can be recycled by placing them in the small blue bins located throughout the campus. There are large blue bins for pop can and drink containers. Confidential materials can be placed in the grey Shred-It bins located in common areas. The Shred-It pick up is once a month. Cardboard boxes can also be recycled. Flatten and leave boxes beside a garbage can.

Meeting Rooms

There are 7 meeting rooms available for faculty and staff. Two are located on Podium 2 and one is located on Podium 3 adjacent to the Library. Room capacities range from 10 – 20 people. All rooms have telephones. Some have data projectors and teleconferencing capability. Rooms may be booked through Connect Calendar or through the Resource Scheduler.

Storage

Facilities staff can assist faculty and staff who do not have an office at the Surrey campus with locking cabinets or access to a secure storage room.

Telephones

Shared use telephones are also available for faculty and teaching assistants in office hours rooms 3220 and 3320 on Galleria 3.

Temperature Controls and Adjustments

The HVAC system is computer controlled to maximize occupant comfort and minimize energy loads. Standard operating hours on Galleria 3, Podium 3, Podium 2 and the Mezzanine are 7:30 a.m. to 10:00 p.m. seven days per week.  After hours building systems are turned down. After hours adjustment to the heating system must be arranged with Facilities, in advance. Temperature concerns should be directed to Facilities at extension 27495.

Transit

SFU Surrey is convenient to public transit. The Surrey Centre SkyTrain station and bus loop is located just across the street and offers fast, convenient connections to New Westminster, Burnaby and Vancouver (by SkyTrain) and to other locations in Surrey and Langley (bus). For more information: www.translink.bc.ca/

All eligible students at SFU receive a U-Pass BC card. The U-Pass BC Program (www.sfu.ca/upass) is a comprehensive transportation package approved via SFSS student referendum in March 2011 and GSS referendum in June 2011. The program is mandatory for all SFU students and provides unlimited, all zone access to public transit in Metro Vancouver at approximately one-fifth the cost of a regular transit pass. Students with a U-Pass BC card do not have to pay any additional fares to ride TransLink buses (including community shuttles and West Vancouver Blue Buses), SkyTrain or SeaBus, and can purchase West Coast Express fares at a discount.

Window Blinds and Drapes

Blinds are standard fixtures on all campus windows. In some classrooms there are additional black out drapes. Adjust the blinds as required for outside light conditions. If repairs are needed, contact Facilities at extension 27495. In the summer months, the blinds and drapes assist with temperature control, providing a sun block barrier. It is beneficial to keep the blinds down, especially on the south side of the building.